Refund Policy

Last Updated: September 2, 2026

Thank you for purchasing from DEGIROOT.

Because our products are primarily digital products, the following refund policy applies.

1. Digital Products

Digital products are delivered electronically through download links, email, account access, or another digital delivery method.

No physical product is shipped unless specifically stated otherwise.

2. Refunds

Due to the nature of digital products, purchases are generally non-refundable once the product has been delivered or accessed, subject to applicable law.

Please carefully review the product description, features, format, and included materials before purchasing.

3. Technical Problems

If you experience a genuine technical issue, such as:

  • Download link not working
  • Unable to access your purchased product
  • Missing files
  • Corrupted or inaccessible files

please contact us at hello@degiroot.tech.

We will make reasonable efforts to resolve the issue or provide access to the purchased product.

4. Duplicate Purchases

If you accidentally purchase the same product more than once, contact us with your order details.

We will review the situation and determine whether a refund for the duplicate transaction is appropriate.

5. Change of Mind

Refunds are generally not provided for:

  • Change of mind
  • Personal preference
  • Failure to use the product
  • Not liking the product after purchase
  • Failure to review the product description before purchasing

6. Third-Party Software

If a digital product requires third-party software or platforms, compatibility may depend on the features, policies, or availability of that third-party service.

Such circumstances do not automatically qualify for a refund.

7. Refund Exceptions

Exceptional refund requests may be reviewed on a case-by-case basis, subject to applicable laws and the circumstances of the purchase.